
Advice, counselling and assistance
free, confidential advice for tenants
It’s free to call our advice line between 9am and 5pm, Monday to Friday (except on public holidays).
At other times, check out our list of emergency contacts.
Freecall: 1800 015 510

Maintenance 101
Public housing maintenance – your questions answered
I’ve contacted the Housing Call Centre, now what? Learn about the maintenance process for public housing in Victoria, what happens after you request a job, and what happens when the contractor doesn’t show up?
Read now
Advice, counselling and assistance
free, confidential advice for tenants
It’s free to call our advice line between 9am and 5pm, Monday to Friday (except on public holidays).
At other times, check out our list of emergency contacts.
Freecall: 1800 015 510

Maintenance 101
Public housing maintenance – your questions answered
I’ve contacted the Housing Call Centre, now what? Learn about the maintenance process for public housing in Victoria, what happens after you request a job, and what happens when the contractor doesn’t show up?
Read now